Privacy Policy |
Last Updated and Effective as of: April 8, 2019 ACCESSIBILITY -- IF YOU ARE HAVING ANY TROUBLE ACCESSING THIS PRIVACY POLICY OR THE WEBSITE, PLEASE CONTACT FAN SERVICES TOLL FREE AT 1-855-378-4469, 24 HOURS A DAY, 7 DAYS A WEEK OR VIA OUR CONTACT US PAGE. This website https://nbastore.ca, including, if applicable, the mobile version (collectively, the "Website") is operated by Fanatics Retail Group Canada, Limited, a British Columbia Canada corporation ("Fanatics" or "us" or "our" or "we") on behalf of NBA CA and/or its affiliated entities ("Partner Entities") whose brands Fanatics or one of more of Fanatics' affiliates are licensed to use in the provision of this Website and the products sold on it. Our contact information is at the bottom of this Privacy Policy. We take very seriously the protection and proper use of your personal information. We want you to understand what information may be collected from you, how such information is used, and the choices you have regarding the use of this information. Accordingly, this policy ("Privacy Policy") explains how we collect, use and disclose your personal and other information through this Website, regardless of how accessed. We will treat your information consistent with this Privacy Policy unless you have consented otherwise. Also, you may opt-out of certain uses and disclosures of your personal information, as further explained in this Privacy Policy. Your Consent By accessing and using the Website, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy and you agree to be legally bound by its terms. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY, YOU MAY NOT ACCESS OR USE THE WEBSITE. What personal information do we collect and why? Personal Information Collected. During your access or use of the Website, you may be asked to voluntarily provide certain personal information, such as your name, email address, postal address, credit card number, telephone number, gender, purchase and payment details, etc. You also may be asked to provide certain personal information about your friend(s) (only with the friend's consent) in connection with a "friend" referral program that we may run from time to time (see below). It is always your choice whether to provide this personal information; however, without providing some of the requested information, certain features will not be accessible, and you will not be able to conduct transactions through the Website. For example, creating an account may be required to join our customer rewards program. We may also obtain information about you from other sources, including third-party sources or your emails, chats or phone calls with us, and combine that information with data collected through the Website, including personal information. This combined information may result in, among other things, a profile about you, which we may use in accordance with this Privacy Policy. Additionally, we may ask you to indicate favorite teams and players, and to provide information about your friends and family members who are sports fans, including their favorite teams and players, their birthdays and other similar information or we may observe certain information about the pages, products or areas of our Website that your visit, which link has brought you to our website from our email communication or other websites. We may also receive information about you when you choose to connect with social networking services. How We Use Personal Information. We may use your personal information for the following purposes:
Refer a Friend. If you participate in our referral program, we may email the friend you referred inviting him or her to visit our Website, and may store the email address for the purpose of sending such email(s) and to track the success of that program. Your friend may contact us at privacy@email.store.nba.com to request that we remove this information from our database. You might also provide us with the personal information (e.g. name, email, mailing and shipping address) of other persons, such as family or friends for whom you purchase products or services (including gift cards) or to whom you ship purchases, or friends that you share a product or article with from our Website. We may identify you as the source of referral when we email them. Please ensure that you have the consent of other persons before you provide their personal information to us.
How long do we keep your personal information? We will retain your personal information for as long as your account is active (as determined by us) and for a reasonable time thereafter. We also may retain your personal information for a longer period of time as needed to provide you services or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. You may request that we deactivate your account at any time by contacting us at privacy@email.store.nba.com. Even if we delete some or all of your personal information, we may continue to retain and use aggregate, anonymous data previously collected and/or anonymize and aggregate your personal information. What additional personal information might be collected through a contest or promotion?. If contests or promotions are made available through the Website, the applicable contest or promotion rules may include rules regarding the collection, use and disclosure of personal information. To the extent that those specific rules conflict with this Privacy Policy, the contest or promotion rules will supersede this Privacy Policy with respect to the conflicting terms and the non-conflicting terms of this Privacy Policy will continue to apply. How Do We Collect and Use Non-Personal Information?. We create and collect non-personal information - information that is not associated with or linked to an identifiable individual, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual. We may collect, use, disclose, transfer and share non-personal information with any number of third parties for any lawful purpose and in any manner whatsoever. Non-personal information may be permanently retained for future use. If non-personally identifiable information is combined with personal information, then the non-personally identifiable information will be treated as personal information for the purposes of this Privacy Policy. Information that is Automatically Collected. Like many other websites and applications, we may automatically collect certain information regarding our Website' users. Such information may include, without limitation, the Internet Protocol ("IP") address of your computer, your device ID, the IP address of your Internet service provider, your zip code, the date and time you access the Website, the Internet address of a referring website, the operating system you are using, the sections or pages of the Website that you visit, and the images and content viewed. Some of the ways in which we or the Website may collect and use that information are further described below.
How Can You Opt Out of Emails, Marketing and Interest-Based Ads?. There are several ways in which you may opt out of the various programs and services we provide. Some of the ways in which you may opt out are described below.
How Can You Access Your Personal Information? You may request access to your personal information by contacting privacy@email.store.nba.com. Subject to certain exceptions prescribed by law, you will be given reasonable access to your personal information, entitlement to challenge the accuracy and completeness of the information and the ability to have it amended as is appropriate. You can help us maintain the accuracy of your information by notifying us of any changes to your personal information. Is Your Personal Information Secure? When you enter sensitive information, such as a credit card number on our order forms, we encrypt the transmission of that information using secure socket layer technology. We use reasonable security measures to protect the confidentiality of the personal information submitted to us both during transmission and after we receive it. However, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Can Children Use Our Website? We are committed to the preservation of online privacy for all of our visitors, including children. We sell products intended for purchase by adults (i.e., those age 18 or older). If you make a purchase on our Website, you are representing that you are an adult. We will not knowingly collect any personal information from children under the age of 13 without the consent of that child's parent or guardian. If you are a child under the age of 13, you are not authorized to use the Website without consent from your parent or legal guardian. If we become aware that personal information from a child under 13 has been collected without such child's parent or guardian's consent, we will use all reasonable efforts to delete such information from our database. If any parent, guardian or other responsible adult becomes aware that we have collected personal information from a child under the age of 13, please contact us at privacy@email.store.nba.com. What about Third-Party Websites and Social Media Services? Third-Party Websites. The Website may contain links to other websites or Internet resources. When you click on one of those links, you are contacting another website or Internet resource. We have no responsibility or liability for, or control over, those other websites or resources or their collection, use and disclosure of your information. We suggest that you read the privacy policy and terms of use of each such website. Social Media, Widgets and Open Forums.. Our Website may allow you to engage with social media services, such as Facebook, Twitter, Pinterest and Instagram ("Social Networks"), and widgets such as the "Share this" button, or interactive mini-programs that run on our Website or which link from Social Networks to our Website ("Social Functions"). These Social Functions may access, collect and integrate with your Social Network accounts and information. For example, these Social Functions may collect your IP address, identify which page you are visiting on our Website, or set a cookie. Social Functions may also be used to register you as a Website or App user. For example, if you are not currently registered as a Website user and you use certain Social Functions, you will be asked to enter your Social Network credentials and then be given the option to register and join the Website. If you choose to use these Social Functions, you may be sharing certain Social Network profile elements with us, including your name, birthday (month/day), comments, contacts, email address, photos or favorite teams. This sharing is subject to each Social Network's own privacy policy and terms of use. We do not control those Social Networks or your profiles on those services. Nor do we modify your privacy settings on those services or establish rules about how your personal information on those services will be used. Social Functions are either hosted by a third party or hosted directly on our Website. Your interactions with them are governed by the privacy policy of the company providing them. Please refer to the privacy settings in your Social Network account to manage the data that is shared with us through your account. Information you include and transmit online in a publicly accessible blog, chat room or Social Network, or that you share in an open forum such as an in-person panel or survey, may be viewed and used by others without any restrictions. We do not control such uses of your personal information, and by using such services you assume the risk and acknowledge that the personal information provided by you may be viewed and used by us and/or third parties for any number of purposes and that the usage restrictions set forth in this Privacy Policy do not apply to such services. To request removal of your personal information from a blog, community forum or other publicly-accessible part of the Website, contact us at privacy@email.store.nba.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so. Other Notices and Important Information Notice to You. You consent to Fanatics sending you emails (to the email addresses you provide to Fanatics) regarding this Privacy Policy and related matters. Privacy Policy Changes. We have the sole discretion to change, modify, add or remove portions of this Privacy Policy from time to time. New versions of this Privacy Policy will be posted here. Our collection, use and disclosure of your information will be governed by the version of this Privacy Policy in effect at the time of such collection, use or disclosure. If we materially change the way that we collect, use or disclose your personal information, we will notify you through a notice or updated Privacy Policy on the Website, or by email (sent to the email address specified in your account), prior to or upon the change(s) becoming effective. Accordingly, when you access or use the Website, you should check the date of this Privacy Policy and be aware of any changes since the last version. Your continued use of the Website following the posting of any changes to this Privacy Policy means that you accept such changes. Consent to Transfers Outside of Canada. Fanatics and may store and process your personal information at facilities in various countries outside Canada, including the United State of America and one or more countries in Europe or Asia. The personal information protection laws of those other countries are different from the laws of Canada, and might permit courts, government, law enforcement agencies, regulatory agencies and security authorities to access your personal information without notice. By providing your personal information to Fanatics, you consent to the transfer of the personal information to facilities located in other countries and the processing and storage of the personal information at those facilities. Terms and Conditions. Use of the Website is governed by, and subject to, the Website Terms of Use. Your use or accessing of the Website constitutes your agreement to be bound by the Terms of Use. Contact Information. NBA CA, c/o Fanatics Retail Group Canada, Limited, 200 Burrard Street, 1200 Waterfront Centre, Vancouver, BC V7X1T2 Canada or c/o Fanatics Retail Group, LLC, 8100 Nations Way, Jacksonville, FL 32256. |