Due to Covid – 19 there may be additional delays in delivery and response times. We ask that you please review our FAQs before contacting us. We apologize for any inconvenience this may cause and appreciate your patience.

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Additional Contacts

  Call Us


Fan Services can be reached 24 hours a day, 7 days a week.

Our agents can be reached toll free at 1-855-438-0683.

  • Items displaying as Out of Stock on our site are also not available by phone.


Please Note: If you are calling from outside of the United States, please contact us at 1-904-685-7839.


  Mail Us


You can write to our Fan Services team at any time using the address below: 


NBA Store Fan Services
8100 Nations Way
Jacksonville, FL 32256